Opinions expressed by Entrepreneur contributors are their own. For many small- and medium-sized businesses (SMBs), the pandemic was the nudge they needed to embrace digital technologies, like email marketing software. Plus, new challenges like inflation and labor shortages have left small businesses lacking the time and resources to maintain a robust marketing program. A recent Act! Survey found that 69% of SMB owners handle all of their company's marketing responsibilities. Email marketing technology has quickly become a necessity for SMBs looking to keep pace with the competition.With ROI top of mind for many of these SMB owners, it is critical to make the most of their email marketing. To do so, businesses must start by setting clear goals, then using the tools necessary to measure the success of those goals and simplify email marketing processes.Related: Your Email Marketing Is Destined to Fail Without These 3 EssentialsSMART goalsWe've all seen...